Patient Access & Scheduling Coordinator

Capital Health (US); Bordentown (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time Off

Job summary

Capital Health is seeking a friendly, organized front desk receptionist to join our outpatient clinic. You will handle multi-line calls, schedule appointments, assist with registrations, verify insurance details, and route patients with professionalism and care in a HIPAA-compliant environment.

This full-time position typically requires 40 hours per week, with eligibility for comprehensive benefits including medical, dental, vision, FSA, and PTO.

Qualifications

• High School diploma or equivalent required.
• Familiarity with medical terminology and CPT/ICD basics preferred.
• Excellent communication and interpersonal skills; healthcare experience helpful.

Responsibilities

• Answer multi-line calls promptly and courteously; route calls appropriately.
• Schedule and cancel appointments; prepare patient charts and registrations.
• Greet patients and explain privacy policies; assist with delays in schedules.
• Verify demographics and insurance information; collect co-payments and balances.
• Process registrations and ensure all required fields are complete and accurate.
• Perform clerical duties and support daily office operations.

Skills

Customer service

Medical terminology

HIPAA knowledge

Telephone etiquette

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health is seeking a friendly, organized front desk receptionist to join our outpatient clinic. You will handle multi-line calls, schedule appointments, assist with registrations, verify insurance details, and route patients with professionalism and care in a HIPAA-compliant environment.

This full-time position typically requires 40 hours per week, with eligibility for comprehensive benefits including medical, dental, vision, FSA, and PTO.