Patient Access & Scheduling Concierge (Full-Time)

Freeman Health System; Pittsburg (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employer retirement match

Paid time off

Job summary

Freeman Health System is seeking a full-time receptionist to support patient scheduling, registration, and front-desk duties. The role emphasizes delivering a positive patient experience, HIPAA compliance, and accurate cash handling in a hospital setting.

The position involves greeting visitors, answering questions, processing payments, and using medical office software to coordinate appointments.

Qualifications

• Greet all customers, patients, vendors, and other visitors to the facility.
• Answer patient questions and provide directions when necessary.
• Register patients and ensure documentation complies with state and federal regulations including HIPAA.
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Use medical office software to schedule new and follow-up appointments.
• Verify patient eligibility.

Responsibilities

• Deliver a positive patient experience throughout Freeman Health System.
• Schedule appointments and manage registrations accurately.
• Answer calls, provide information, and assist visitors.
• Maintain HIPAA-compliant records and proper documentation.

Job description

Freeman Health System is seeking a full-time receptionist to support patient scheduling, registration, and front-desk duties. The role emphasizes delivering a positive patient experience, HIPAA compliance, and accurate cash handling in a hospital setting.

The position involves greeting visitors, answering questions, processing payments, and using medical office software to coordinate appointments.