Healthcare Scheduling Specialist (Patient Access)

Freeman Health System; Joplin (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts

Job summary

Freeman Health System seeks a Scheduling Personnel to coordinate patient appointments and support care teams. You will verify patient information, maintain accurate scheduling, and serve as the main point of contact for patients, providers, and departments.

The role requires strong communication, confidentiality, and multitasking in a fast-paced hospital setting. This is a full-time daytime position with extensive patient-facing responsibilities.

Qualifications

• High school diploma or equivalent or 1 year of related experience.
• 1+ year of customer service or healthcare administrative experience.
• Clear communication by phone, written, and in person.
• Ability to handle confidential information with discretion.

Responsibilities

• Schedule patient appointments across departments and teams.
• Verify and update patient information for accuracy.
• Ensure scheduling adheres to departmental guidelines.
• Serve as a primary contact for patients, providers and staff.
• Protect patient privacy and maintain confidentiality.

Skills

Customer service

Communication

Multi-tasking

Data entry

Confidentiality

Education

High school diploma or equivalent

Tools

Scheduling software

Electronic Health Records (EHR)

Job description

Freeman Health System seeks a Scheduling Personnel to coordinate patient appointments and support care teams. You will verify patient information, maintain accurate scheduling, and serve as the main point of contact for patients, providers, and departments.

The role requires strong communication, confidentiality, and multitasking in a fast-paced hospital setting. This is a full-time daytime position with extensive patient-facing responsibilities.