Patient Experience Front Desk Coordinator

Freeman Health System; United States; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement with employer match

Paid time off

Extended sick pay

Job summary

Freeman Health System in the United States is seeking a Receptionist to provide a positive patient experience by scheduling appointments, answering calls, updating registrations, and guiding visitors. This full-time, daytime role emphasizes accuracy, courtesy, and regulatory compliance.

The position requires using medical office software, handling payments, and maintaining HIPAA standards while supporting Freeman facilities.

Qualifications

• Greet all customers, patients, vendors, and visitors to the facility.
• Answer patient questions and provide directions when necessary.
• Register patients and ensure forms comply with HIPAA and applicable regulations.
• Collect payments and print receipts.
• Count and balance cash drawer.
• Use medical office software to schedule appointments.

Responsibilities

• Deliver a positive patient experience across Freeman Health System.
• Schedule new and follow-up appointments, answer calls, and assist with registrations.
• Ensure documentation is compliant with state and federal regulations, including HIPAA.
• Assist with payments, receipts, and cash drawer reconciliation.

Job description

Freeman Health System in the United States is seeking a Receptionist to provide a positive patient experience by scheduling appointments, answering calls, updating registrations, and guiding visitors. This full-time, daytime role emphasizes accuracy, courtesy, and regulatory compliance.

The position requires using medical office software, handling payments, and maintaining HIPAA standards while supporting Freeman facilities.