Healthcare Scheduler: Patient Access & Front Desk Pro

Paycom - ATS; Phoenix (AZ); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Paycom - ATS seeks a friendly medical office receptionist to schedule patient appointments, verify demographics and insurance, and guide visitors. You will work with providers and staff to help maintain smooth clinic operations.

The role requires accurate data entry, English communication, and solid computer skills with MS Office. You will answer phones, direct inquiries, and support a culture of high-quality patient care while adhering to HIPAA guidelines.

Qualifications

• Detail oriented and professional in a medical office setting.
• Strong interpersonal and customer service skills.
• Ability to follow verbal and written instructions accurately.
• English communication skills required.
• Knowledge of HIPAA regulations.
• Basic to intermediate computer skills.
• Familiarity with Excel/Word/Outlook.
• Understanding state and federal regulations.

Responsibilities

• Schedules all appointments for providers in computer system.
• Verifies patient demographics and insurance information.
• Confirms appointments and answers patient questions.
• Instructs patients in locations and directions.
• Performs data entry and retrieves information.
• Answers telephone and directs callers to extensions.
• Adheres to safety policies and ensures service quality.
• Performs other duties as needed for the organization.

Skills

Detail oriented

Professional attitude

Reliability

Interpersonal skills

Customer service

Verbal communication

Written communication

English fluency

Microsoft Office

HIPAA knowledge

Data entry

Problem solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom - ATS seeks a friendly medical office receptionist to schedule patient appointments, verify demographics and insurance, and guide visitors. You will work with providers and staff to help maintain smooth clinic operations.

The role requires accurate data entry, English communication, and solid computer skills with MS Office. You will answer phones, direct inquiries, and support a culture of high-quality patient care while adhering to HIPAA guidelines.