Patient Access & Scheduling Concierge

Bone & Joint; Town of Plover (WI); On-site; USD 34,000 - 52,000; Full time

Job summary

Bone & Joint in Plover, WI seeks a friendly Patient Access Specialist to greet patients, check them in, schedule appointments, coordinate referrals, and verify insurance with accuracy and empathy.

You’ll be part of a collaborative team in a fast-paced healthcare setting, ensuring a smooth patient experience from arrival through the care journey. Strong communication and organizational skills are essential, along with a positive, patient-first attitude.

Qualifications

• High school diploma or equivalent.
• Valid Wisconsin driver’s license.
• Strong communication, customer service, and teamwork skills.
• Ability to adapt and stay organized in a fast-paced environment.

Responsibilities

• Handle patient check-ins and front-desk tasks with a welcoming demeanor.
• Assist with appointment scheduling and coordinate referrals.
• Verify insurance and coordinate with care teams to ensure smooth patient flow.

Skills

Strong communication

Customer service

Teamwork

Organized

Education

High school diploma or equivalent

Job description

Bone & Joint in Plover, WI seeks a friendly Patient Access Specialist to greet patients, check them in, schedule appointments, coordinate referrals, and verify insurance with accuracy and empathy.

You’ll be part of a collaborative team in a fast-paced healthcare setting, ensuring a smooth patient experience from arrival through the care journey. Strong communication and organizational skills are essential, along with a positive, patient-first attitude.