Patient Access & Scheduling Specialist

Hanger, Inc.; Rock Hill (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (PTO) including vacation

Medical, Dental, Vision benefits

401(k) Savings

Parental bonding leave

Flexible work schedules

Part-time opportunities

Employee referral bonus

Mentorship programs

Student loan repayment assistance by 0

Relocation assistance

Travel opportunities

Volunteer opportunities

Job summary

Hanger, Inc. is seeking a front office coordinator to deliver exceptional patient service and manage day-to-day PCC front desk operations across our O&P clinics.

The role emphasizes accuracy, empathy, and strong communication in a fast-paced medical front office environment. You will verify patient and insurance information, schedule appointments, process referrals, and support clinicians while maintaining HIPAA privacy and accurate records.

Qualifications

• High school diploma or equivalent required.
• Talent Bullseye assessment with a minimum score of 70 is required.
• Preferred 2–4 years of customer service/administrative experience; receptionist/medical front office experience preferred.
• Must have or be eligible to obtain a valid driver’s license and driving record.

Responsibilities

• Provide the highest level of customer service to patients, fellow employees and referral sources.
• Counsel patients regarding financial responsibility after benefits verification.
• Obtain co-payments and cash when applicable; complete receipts.
• Maintain accurate patient files and HIPAA compliance.
• Enter patient demographics and insurance verifications.
• Coordinate scheduling of clinician schedules and referrals.
• Process referrals/authorizations/prescriptions timely.
• Assist with patient follow-up and quality assurance.

Skills

Customer service

Administrative support

Receptionist duties

Communication skills

Microsoft Windows/office

Education

High school diploma or equivalent

Tools

Windows-based software

e-mail

Job description

Hanger, Inc. is seeking a front office coordinator to deliver exceptional patient service and manage day-to-day PCC front desk operations across our O&P clinics.

The role emphasizes accuracy, empathy, and strong communication in a fast-paced medical front office environment. You will verify patient and insurance information, schedule appointments, process referrals, and support clinicians while maintaining HIPAA privacy and accurate records.