Medical Scheduler - Patient Access & Scheduling

Orthopedic Institute of Wisconsin; Milwaukee (WI); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive pay

Generous PTO program

Medical, Dental, Vision, and Life Ins.

401(k) with company match

Employee Assistance Program (EAP)

Employee discount program

Job summary

The Orthopedic Institute of Wisconsin is seeking a friendly Medical Scheduler to join our team at the Wauwatosa location. You will answer calls, collect clinical information, verify insurance, and schedule appointments with the care team.

The role emphasizes accuracy, HIPAA compliance, and patient-focused service. Responsibilities include pre-registration, insurance verification, data entry into the EMR, and coordinating follow-ups.

Qualifications

• GED or equivalent required.
• 2 years of insurance experience preferred.
• 2 years of medical office experience preferred.
• Strong communication and problem‑solving skills.
• Ability to work in a fast-paced environment and maintain confidentiality.

Responsibilities

• Answer the call-center line with a professional and courteous manner.
• Complete pre-registration and verify insurance and financial responsibility.
• Collect complete clinical, demographic, and financial information for scheduling.
• Enter and verify all forms and insurance data in the EMR system.
• Maintain HIPAA-compliant confidentiality and accuracy.
• Perform other duties as assigned.

Skills

Call center communication

Attention to detail

Professional demeanor

Bilingual (Spanish/English)

Education

GED or equivalent

Tools

EMR software

Microsoft Office

Job description

The Orthopedic Institute of Wisconsin is seeking a friendly Medical Scheduler to join our team at the Wauwatosa location. You will answer calls, collect clinical information, verify insurance, and schedule appointments with the care team.

The role emphasizes accuracy, HIPAA compliance, and patient-focused service. Responsibilities include pre-registration, insurance verification, data entry into the EMR, and coordinating follow-ups.