Orthopedic Medical Receptionist — Front Desk & Scheduling

MOMA/Surgery Partners; Milwaukee (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO program

Medical, Dental, Vision, and Life Ins.

401(k) with company match

Employee Assistance Program (EAP)

Employee discount program

Job summary

Orthopedic Institute of Wisconsin is hiring a Medical Receptionist to join our front desk team across Franklin and Wauwatosa clinics. The role focuses on patient check-in, data accuracy, and delivering a warm, efficient patient experience.

You will handle insurance verification, co-pays, and scheduling while maintaining HIPAA standards, quality customer service, and collaboration with clinic staff for smooth operations.

Qualifications

• Professional front desk experience? preferred
• Strong communication and customer service skills
• Ability to handle sensitive patient information with discretion
• Comfort with HIPAA regulations and compliance

Responsibilities

• Obtains patient demographic information, verifies insurance, checks patient in
• Welcomes patients and delivers excellent customer service
• Organizes charts for providers and schedules late add-ons
• Collects co-pays and self-pays and updates patient records
• Interacts professionally with patients and maintains clinic flow
• Coordinates imaging orders and forwards to the appropriate resource
• Assists in opening/closing the office and prepares for next day
• Willingness to travel between Franklin and Wauwatosa clinics
• Adheres to HIPAA & OSHA standards

Skills

Front desk

Customer service

Medical terminology

HIPAA compliance

Education

High School diploma

Job description

Orthopedic Institute of Wisconsin is hiring a Medical Receptionist to join our front desk team across Franklin and Wauwatosa clinics. The role focuses on patient check-in, data accuracy, and delivering a warm, efficient patient experience.

You will handle insurance verification, co-pays, and scheduling while maintaining HIPAA standards, quality customer service, and collaboration with clinic staff for smooth operations.