Patient Access & Scheduling Concierge

Ochsner Health; Breaux Bridge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Breaux Bridge, LA seeks a friendly patient access representative to greet patients, schedule and register visits, and assist with admissions. You will verify demographics and insurance to ensure accurate records and reimbursement while handling payments with professionalism.

The role requires strong data entry, customer service, and communication skills, plus proficiency with Windows-based systems in a healthcare environment.

Qualifications

• Must have computer skills and dexterity for data entry and retrieval of information.
• Excellent verbal and written communication skills to present information clearly.

Responsibilities

• Greet patients and guests; initiate scheduling, registration and admission processes.
• Gather and verify demographic data for medical records and assist in reimbursement processes.
• Verify insurance via electronic systems or phone/web applications; collect co-pays and payments.

Skills

Customer service

Data entry

Verbal communication

Windows

Education

High school diploma

Tools

Windows

Job description

Ochsner Health in Breaux Bridge, LA seeks a friendly patient access representative to greet patients, schedule and register visits, and assist with admissions. You will verify demographics and insurance to ensure accurate records and reimbursement while handling payments with professionalism.

The role requires strong data entry, customer service, and communication skills, plus proficiency with Windows-based systems in a healthcare environment.