Patient Access & Registration Specialist

Ochsner Health; Breaux Bridge (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

Ochsner Health in Louisiana seeks a Patient Access Specialist to greet patients, schedule visits, complete registration, and assist with admissions. You will verify identity and contact information, collect co-pays, and explain insurance coverage.

This role requires strong data entry, attention to detail, and the ability to work with multiple departments while maintaining patient privacy and regulatory compliance.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• One year of related hospital, clinic, medical office, revenue cycle, or front-line registration experience required.
• Certifications in CHAM, CHAA, or Medical Assistant preferred.
• Knowledge of healthcare billing and insurance verification processes.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission.
• Gather and input demographic and financial information; explain insurance benefits and collect co-pays and self-pay portions.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily and prepare deposits.
• Collaborate with other departments and maintain patient privacy and compliance.

Skills

Data entry

Communication skills

Customer service

Computer skills

Billing knowledge

Interpersonal skills

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows-based applications

Job description

Ochsner Health in Louisiana seeks a Patient Access Specialist to greet patients, schedule visits, complete registration, and assist with admissions. You will verify identity and contact information, collect co-pays, and explain insurance coverage.

This role requires strong data entry, attention to detail, and the ability to work with multiple departments while maintaining patient privacy and regulatory compliance.