Patient Access & Registration Pro

Ochsner Health; Crowley (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Ochsner Health in Crowley, LA is seeking a patient access representative to greet patients, verify demographics, and initiate scheduling and admission processes. You will collect co-pays, explain benefits, and ensure accurate data entry while upholding privacy standards.

Responsibilities include validating insurance, assisting with financial counseling, and coordinating with hospital departments to support efficient patient flow.

Qualifications

• Must have data entry and retrieval skills.
• Excellent verbal and written communication.
• Proficient with Windows-based software.
• Strong interpersonal and teamwork abilities.
• Knowledge of health insurance benefits and payer rules.

Responsibilities

• Provide courteous patient and guest interactions in person or by phone.
• Complete patient scheduling, registration, and admission steps.
• Collect co-pays and explain financial responsibilities.
• Input demographic and financial information accurately.
• Explain insurance benefits and obtain authorizations when needed.
• Maintain confidentiality and HIPAA compliance.
• Support multiple functions across patient and payer types.

Skills

Data entry

Verbal communication

Windows apps

Interpersonal skills

Insurance benefits

Billing knowledge

Time management

Problem solving

Customer service

Team collaboration

Education

High school diploma or equivalent

Associate degree preferred

Job description

Ochsner Health in Crowley, LA is seeking a patient access representative to greet patients, verify demographics, and initiate scheduling and admission processes. You will collect co-pays, explain benefits, and ensure accurate data entry while upholding privacy standards.

Responsibilities include validating insurance, assisting with financial counseling, and coordinating with hospital departments to support efficient patient flow.