Patient Access Specialist

Ochsner Health; Kenner (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Ochsner Health in Louisiana seeks a patient access representative to greet patients, verify demographics, and complete registration for appointments or admissions. You will collect co-pays and explain insurance benefits, while ensuring privacy and high-quality customer service.

Responsibilities include scheduling, completing forms, inputting data, balancing cash, and supporting multiple departments to improve patient satisfaction.

Qualifications

• Must have strong customer service and data entry skills.
• Excellent communication skills, both verbal and written.
• Familiarity with billing guidelines and privacy regulations.

Responsibilities

• Greet patients and guests, verify demographics, and complete registration for appointments or admissions.
• Gather required forms, input patient information, and explain insurance benefits to patients.
• Collect co-pays and maintain accurate cash handling with daily balancing.
• Support multiple departments to enhance patient satisfaction and ensure privacy.

Skills

Customer service

Data entry

Verbal and written communication

Cash handling

Privacy compliance

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

EHR software

Windows OS

Job description

Ochsner Health in Louisiana seeks a patient access representative to greet patients, verify demographics, and complete registration for appointments or admissions. You will collect co-pays and explain insurance benefits, while ensuring privacy and high-quality customer service.

Responsibilities include scheduling, completing forms, inputting data, balancing cash, and supporting multiple departments to improve patient satisfaction.