Patient Access & Scheduling Champion

Jackalope Digital LLC; Lake Forest (IL); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Job summary

Northwestern Medicine is seeking a Patient Access Specialist to support patient scheduling, registration, and insurance verification within NMHC. The role emphasizes patient-first service and strict HIPAA compliance.

Requirements include a High School diploma, 2-3 years of customer service or medical office experience, and strong communication skills. Shift: ED/3rd shift 10p-6:30a; benefits include tuition reimbursement and 401(k) matching.

Qualifications

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Provide excellent customer service and maintain patient confidentiality.
• Schedule and direct patients through NMHC systems.
• Perform medical necessity checks and explain options to patients.
• Communicate with hospital departments to coordinate appointments and referrals.

Skills

Customer service

Communication

Multitasking

Data entry

Attention to detail

Education

High School diploma or equivalent

Job description

Northwestern Medicine is seeking a Patient Access Specialist to support patient scheduling, registration, and insurance verification within NMHC. The role emphasizes patient-first service and strict HIPAA compliance.

Requirements include a High School diploma, 2-3 years of customer service or medical office experience, and strong communication skills. Shift: ED/3rd shift 10p-6:30a; benefits include tuition reimbursement and 401(k) matching.