Patient Access & Scheduling Champion

AbilityLinks; Geneva (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Northwestern Medicine is seeking a Patient Access Specialist to support patient access workflows, schedule appointments, verify insurance information, and maintain high levels of customer service in a hospital setting.

The role emphasizes confidentiality, accurate data collection, and collaboration with multiple departments to ensure smooth patient care and efficient check-in processes.

Responsibilities

• Responds to questions and concerns.
• Maintains patient confidentiality per HIPAA regulations.
• Schedules appointments and directs patients through NMHC systems.
• Performs medical necessity checks as necessary for scheduled services.
• Collects patient demographic information accurately.
• Trains and educates staff as needed.

Job description

Northwestern Medicine is seeking a Patient Access Specialist to support patient access workflows, schedule appointments, verify insurance information, and maintain high levels of customer service in a hospital setting.

The role emphasizes confidentiality, accurate data collection, and collaboration with multiple departments to ensure smooth patient care and efficient check-in processes.