Patient Access Scheduler - Streamline Appointments & Care

Capital Health System; New Jersey; On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA

Job summary

Capital Health System is seeking a dedicated scheduling professional to manage primary and specialty care appointments. You will update patient records, verify pre-certifications, and collaborate with physician offices to ensure efficient scheduling workflows.

The role emphasizes excellent customer service, accurate data entry, and adherence to policies in a fast-paced healthcare setting at 40 hours per week.

Qualifications

• High school diploma or equivalent required.
• Customer service experience in office or call center preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Answers calls to schedule, cancel and reschedule appointments promptly.
• Coordinates with physician offices to arrange appointments and resolve conflicts.
• Gathers patient information and enters data accurately into systems.
• Pre-registers patients when possible and ensures pre-certifications are obtained.
• Notifies staff and departments of changes and cancellations.
• Verifies authorizations in a timely fashion.

Skills

Customer service

Communication

Organizational skills

Medical terminology

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Capital Health System is seeking a dedicated scheduling professional to manage primary and specialty care appointments. You will update patient records, verify pre-certifications, and collaborate with physician offices to ensure efficient scheduling workflows.

The role emphasizes excellent customer service, accurate data entry, and adherence to policies in a fast-paced healthcare setting at 40 hours per week.