Healthcare Scheduler - Patient Flow & Care

Community Health Systems, Inc.; Las Cruces (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with company match

Career development

Job summary

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage and optimize scheduling for patients and physicians within our facilities.

You will coordinate appointments, procedures, and treatments across departments to ensure efficient use of resources and excellent patient care. The role serves as a liaison between patients, medical staff, and administrative teams, ensuring timely scheduling, accurate EHR entry, and responsive customer service in a fast-paced healthcare

Qualifications

• Knowledge of appointment scheduling and patient flow management.
• Strong organizational and time-management skills with ability to handle multiple tasks and deadlines.
• Excellent verbal and written communication skills for interacting with patients and staff.
• High attention to detail and accuracy in data entry and records.
• Proficiency in Microsoft Office Suite; familiarity with hospital scheduling or EHR software.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules and provides necessary information.
• Accurately enters and updates patient information into the EHR or scheduling system.
• Works with medical staff to align appointments with clinical priorities and optimize provider schedules.
• Tracks and manages patient cancellations and no-shows, ensuring timely rescheduling.

Skills

Appointment scheduling

Organizational skills

Communication skills

Attention to detail

MS Office proficiency

Education

Associate degree or certification in Healthcare Administration/Medical Office Administration

Tools

EMR systems

EHR software

Scheduling software

Job description

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage and optimize scheduling for patients and physicians within our facilities.

You will coordinate appointments, procedures, and treatments across departments to ensure efficient use of resources and excellent patient care. The role serves as a liaison between patients, medical staff, and administrative teams, ensuring timely scheduling, accurate EHR entry, and responsive customer service in a fast-paced healthcare