Patient Access Scheduler & Intake Secretary

NYU Grossman School of Medicine

New York (NY)

On-site

USD 57,000 - 58,000

Full time

7 days ago

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Job summary

NYU Grossman School of Medicine is seeking a Secretary I-Intake/Scheduler to support practice operations by greeting patients, answering calls and scheduling appointments. The role includes processing authorizations, coordinating messages, and maintaining accurate records in EPIC.

Qualified candidates will have a High School Diploma and strong organizational, interpersonal, and communication skills. Prior experience with scheduling and patient access is preferred; training will be provided to

Qualifications

High School Diploma required.
Excellent organizational, interpersonal and verbal and written communications skills.
Light, accurate keyboarding skills required.
Ability to complete multiple tasks efficiently and thrive in a team environment.
Experience with scheduling and patient access is preferred.

Responsibilities

Schedules appointments for visits, treatments, and procedures and manages waitlists.
Obtains authorizations for services and answers calls or routes messages to appropriate contact.
Prepares standard letters and forms as needed.
Administrative support to physicians and practice operations.
Promotes patient access and guides patients through scheduling processes.
Maintains confidentiality and HIPAA compliance in all communications.