Intake & Scheduling Specialist

NYU Langone Hospitals; New York (NY); Hybrid; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health’s NYU Grossman School of Medicine seeks a Secretary I-Intake/Scheduler in Manhattan to support front-end practice operations. You will greet patients, answer calls, schedule appointments, obtain authorizations, and handle administrative tasks across Epic-based workflows.

The role emphasizes patient experience, HIPAA compliance, and coordinating with physicians, nurses, and staff. A High School Diploma is required, with strong organizational and communication skills and a

Qualifications

• High School Diploma required with strong organizational, interpersonal and verbal/written communications skills.
• Experience in front-door reception, scheduling or medical office support preferred.
• Ability to handle multiple tasks efficiently in a fast-paced healthcare setting.

Responsibilities

• Schedule appointments for visits, treatments, and procedures.
• Answer calls, take messages and route to appropriate contacts.
• Greet patients and assist with registration and registration-related tasks.
• Coordinate with physicians, nurses and staff to ensure timely patient flow.
• Prepare standard letters, forms and communications as needed.
• Maintain patient confidentiality and comply with HIPAA requirements.

Skills

Customer service

Telephone etiquette

Multitasking

Education

High School Diploma

Tools

EPIC EMR

Job description

NYU Langone Health’s NYU Grossman School of Medicine seeks a Secretary I-Intake/Scheduler in Manhattan to support front-end practice operations. You will greet patients, answer calls, schedule appointments, obtain authorizations, and handle administrative tasks across Epic-based workflows.

The role emphasizes patient experience, HIPAA compliance, and coordinating with physicians, nurses, and staff. A High School Diploma is required, with strong organizational and communication skills and a