Patient Access Scheduler: Intake & Appointments

NYU Langone Health; West Babylon (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler in West Babylon to manage appointments, communications, and patient access. The role supports physicians and staff, ensuring efficient intake workflows and accurate information handling.

The position emphasizes excellent organization, strong customer service, and proficient use of Epic and office software to maintain smooth patient experiences and timely scheduling.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation.
• Basic knowledge of word processing, spreadsheet, database and Internet applications required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages confirmations and waitlists.
• Obtains authorizations for services as needed; answers calls and messages; handles faxes and mail.
• Prepares standard letters and forms as needed.
• Administrative Physician and Practice Support.
• Promotes the use of MyChart and HIPAA compliant processes.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Word processing

Spreadsheets

Databases

Internet applications

Education

High School Diploma

Tools

Word processing

Spreadsheets

Databases

Internet applications

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler in West Babylon to manage appointments, communications, and patient access. The role supports physicians and staff, ensuring efficient intake workflows and accurate information handling.

The position emphasizes excellent organization, strong customer service, and proficient use of Epic and office software to maintain smooth patient experiences and timely scheduling.