Patient Access Scheduler - Intake & Appointments

NYU Langone Health System; West Babylon (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital-Long Island in West Babylon is seeking a Secretary I - Intake/Scheduler to support front-end operations, greet patients, answer calls, schedule appointments, and manage patient communications. This role requires organizational skills, attention to detail, and familiarity with EPIC workflows.

Qualifications include a High School Diploma and strong customer service, plus basic knowledge of word processing, spreadsheets and internet tools.

Qualifications

• High School Diploma required.
• Excellent organizational and interpersonal abilities with strong customer service orientation.
• Basic knowledge of word processing, spreadsheets and internet applications.
• Light, accurate keyboarding skills and multitasking capability.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed and handles inquiries promptly.
• Greets patients, answers calls, and routes messages to appropriate contacts.
• Maintains patient access activities and supports service standards.
• Manages calendar invites and coordinates with physicians and staff.
• Responsible for pre-authorizations, referrals, and record management in EPIC.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service orientation

Time management

Attention to detail

Education

High School Diploma

Tools

Word processing

Spreadsheets

Internet applications

Job description

NYU Langone Hospital-Long Island in West Babylon is seeking a Secretary I - Intake/Scheduler to support front-end operations, greet patients, answer calls, schedule appointments, and manage patient communications. This role requires organizational skills, attention to detail, and familiarity with EPIC workflows.

Qualifications include a High School Diploma and strong customer service, plus basic knowledge of word processing, spreadsheets and internet tools.