Patient Access Scheduler I — Multiline Scheduling

Essentia Health; Detroit Lakes (MN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and DI

401(k) with employer contributions

Tuition reimbursement

Flexible scheduling and generous time‑

Job summary

Essentia Health is seeking a full-time Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services. The role involves handling calls, follow-ups, and referrals, with accurate data entry into the electronic health record and collaboration with care teams to ensure efficient patient flow.

No formal education is required; completion of designated HBI courses within one year is expected.

Qualifications

• Previous patient access representative or scheduling experience preferred.
• No educational requirements; completes designated HBI courses within one year of hire.

Responsibilities

• Pre-registers and schedules patients for appointments, procedures, tests, and other services.
• Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling.
• Communicates with patient care teams to ensure efficient, appropriate care.
• Completes patient checkout and schedules follow-up appointments per physician order.

Skills

Scheduling experience

Customer service

Job description

Essentia Health is seeking a full-time Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services. The role involves handling calls, follow-ups, and referrals, with accurate data entry into the electronic health record and collaboration with care teams to ensure efficient patient flow.

No formal education is required; completion of designated HBI courses within one year is expected.