Patient Access Scheduler - Front Desk & Admin

NYU Langone Health; Village of Lake Success (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler, FGP for Lake Success, NY. This role provides front-end administrative support, greets patients, answers calls, and schedules appointments for the Faculty Group Practice.

The successful candidate will manage patient access, obtain authorizations, communicate scheduling instructions, and uphold HIPAA standards while coordinating with physicians and staff.

Qualifications

• High School Diploma required; strong customer service orientation.
• Excellent organizational, interpersonal, and verbal/written communication skills.
• Basic knowledge of word processing, spreadsheet, and Internet applications.
• Light, accurate keyboarding skills.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages waitlists.
• Obtains authorizations and handles calls, messages, faxes, and mail.
• Maintains physician calendars and creates calendar invites.
• Greets patients and supports front-end operations and patient access.
• Releases medical records per HIPAA and ROI procedures.
• Promotes MyChart and provides scheduling instructions to patients.

Skills

Organizational skills

Interpersonal skills

Verbal and written communication

Customer service

Keyboarding

Education

High School Diploma

Tools

Word processing

Spreadsheet

Internet applications

Scheduling software

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler, FGP for Lake Success, NY. This role provides front-end administrative support, greets patients, answers calls, and schedules appointments for the Faculty Group Practice.

The successful candidate will manage patient access, obtain authorizations, communicate scheduling instructions, and uphold HIPAA standards while coordinating with physicians and staff.