Patient Access Scheduler - Fast-Paced, Compassionate Care

Baptist Health; United States; Remote; USD 23,000 - 30,000; Full time

Job summary

Baptist Health is seeking a patient access scheduler to manage appointment scheduling across diagnostic, surgical, therapy, and physician visits.

The role involves collecting accurate demographics and insurance details, registering patients, and entering data in the scheduling system in a call center setting. Fluency in English and Spanish/Creole is a plus; prior Patient Access training is preferred.

Qualifications

• High school diploma or equivalent; completion of Patient Access training.
• Ability to work in a high-volume, fast-paced environment.
• Excellent customer service and interpersonal communication skills.
• Bilingual English, Spanish/Creole preferred.

Responsibilities

• Schedule patient appointments (diagnostic, surgical, therapy, physician visits).
• Obtain and verify demographic and insurance information.
• Register patients and enter data into scheduling system.
• Operate in a call center type environment and meet quality metrics.

Skills

Detail oriented

Organized

Team player

Compassionate

Customer service

Interpersonal communication

Bilingual English/Spanish/Creole

Education

High School Diploma or equivalent

Patient Access training

Tools

EMR systems

Microsoft Office

Typing skills

Job description

Baptist Health is seeking a patient access scheduler to manage appointment scheduling across diagnostic, surgical, therapy, and physician visits.

The role involves collecting accurate demographics and insurance details, registering patients, and entering data in the scheduling system in a call center setting. Fluency in English and Spanish/Creole is a plus; prior Patient Access training is preferred.