Patient Access & Revenue Specialist

Duke University; Raleigh, Northern (NC, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Duke Health is seeking a Patient Revenue Management professional in Raleigh, NC to handle clinic preparation, patient check-in/out, and billing support. You will manage appointments, collect co-pays, post charges, and coordinate referrals, while delivering excellent customer service in a fast-paced healthcare setting.

Required skills include strong communication, basic data entry, and knowledge of medical terminology.

Qualifications

• Knowledge of medical terminology.
• Experience in healthcare customer service.
• Ability to verify patient information and collect payments.
• Strong communication and multitasking skills.

Responsibilities

• Coordinate daily clinic preparation, patient check-in/out and scheduling.
• Post charges and manage payments; balance accounts.
• Schedule tests and referrals; coordinate labs and notes.
• Explain billing policies and collect co-payments as required.
• Answer calls and disseminate messages to physicians and staff.

Skills

Verbal communication

Written communication

Medical terminology

Data entry

Organization

Customer relations

Education

High school diploma or equivalent

Tools

Maestro Care

Job description

Duke Health is seeking a Patient Revenue Management professional in Raleigh, NC to handle clinic preparation, patient check-in/out, and billing support. You will manage appointments, collect co-pays, post charges, and coordinate referrals, while delivering excellent customer service in a fast-paced healthcare setting.

Required skills include strong communication, basic data entry, and knowledge of medical terminology.