Patient Financial Navigator

Duke Health; Raleigh (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Duke Health, at Duke Raleigh Hospital, seeks a detail-oriented Revenue Specialist to join the Patient Revenue Management Organization. You will accurately complete patient accounts, verify insurance, and ensure data aligns with policy while guiding patients on payment options.

You will analyze insurance coverage, obtain authorizations, resolve claim denials, and support budgeting and reporting. Strong communication and data analysis skills are essential in a fast-paced hospital setting.

Qualifications

• Requires high school education with some postsecondary education preferred.
• Additional training or working knowledge of related business.
• Excellent communication and data analysis abilities are essential.

Responsibilities

• Accurately complete patient accounts per departmental protocol and policies.
• Analyze insurance coverage, obtain prior authorizations, and facilitate payment options.
• Explain bills per policy and assist with financial counseling and billing inquiries.

Skills

Communication

Data analysis

Multitasking

Independent work

Education

High school education

Some postsecondary education preferred

Job description

Duke Health, at Duke Raleigh Hospital, seeks a detail-oriented Revenue Specialist to join the Patient Revenue Management Organization. You will accurately complete patient accounts, verify insurance, and ensure data aligns with policy while guiding patients on payment options.

You will analyze insurance coverage, obtain authorizations, resolve claim denials, and support budgeting and reporting. Strong communication and data analysis skills are essential in a fast-paced hospital setting.