Patient Access & Revenue Cycle Specialist

Bon Secours Mercy Health; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Bon Secours Mercy Health in Ohio seeks a Patient Access Representative to greet patients, verify demographics, and assist with scheduling. You will protect patient identity, aid with insurance verification, and update medical records accurately in a busy environment.

Strong communication, problem-solving, and basic math skills are essential, with a focus on confidentiality and professional interaction with staff and patients.

Qualifications

• High School diploma or GED required; associate degree preferred but not required.
• Experience in patient registration/healthcare is preferred but not required.
• Knowledge of medical terminology is a plus.

Responsibilities

• Perform registration and basic insurance verification, ensuring accurate patient identity for billing.
• Schedule appointments and transcribe orders as needed.
• Explain financial options to patients and update medical records accurately.
• Maintain confidentiality of all patient records and accounts.
• Answer the telephone with a friendly, professional greeting.

Skills

Typing 40 WPM

Excellent communication

Problem solving

Basic math

Interpersonal skills

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health in Ohio seeks a Patient Access Representative to greet patients, verify demographics, and assist with scheduling. You will protect patient identity, aid with insurance verification, and update medical records accurately in a busy environment.

Strong communication, problem-solving, and basic math skills are essential, with a focus on confidentiality and professional interaction with staff and patients.