Patient Access & Revenue Cycle Specialist

Mercy Health; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Health, dental, vision insurance

Paid time off

Tuition assistance

Job summary

Mercy Health in Ohio seeks a Patient Access Representative to be the first point of contact for patients and the community, handling registration, demographics verification, insurance information, and accurate medical records.

Responsibilities include scheduling appointments, explaining financial options to patients, assisting with calls, and maintaining patient confidentiality while ensuring smooth patient flow. Requires a High School Diploma or GED; an Associate Degree is preferred.

Qualifications

• Customer service and communication with patients, staff and public.
• Troubleshoot and resolve problems promptly.
• Registration and basic insurance verification for accurate billing.
• Maintain confidentiality of patient records and accounts.
• Inform supervisor of department and patient issues quickly.

Responsibilities

• Register patients and verify demographics.
• Coordinate basic insurance verification and patient identity for billing.
• Schedule appointments and transcribe orders as needed.
• Explain financial options to patients.
• Update and maintain accurate medical records and records confidentiality.

Skills

Typing 40 WPM

Excellent communication

Interpersonal skills

Problem-solving

Basic math

Education

High School Diploma or GED

Associate Degree preferred

Job description

Mercy Health in Ohio seeks a Patient Access Representative to be the first point of contact for patients and the community, handling registration, demographics verification, insurance information, and accurate medical records.

Responsibilities include scheduling appointments, explaining financial options to patients, assisting with calls, and maintaining patient confidentiality while ensuring smooth patient flow. Requires a High School Diploma or GED; an Associate Degree is preferred.