Patient Access Specialist — Seamless Registration & Care

3M HEALTHCARE; Dublin (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

OhioHealth seeks a Patient Access/Registration with focus on revenue cycle support and exceptional customer service. You will collect demographic and financial information to create clean claims for timely reimbursement, while guiding patients through billing options and MyChart activation.

This role involves registration duties across multiple patient access areas with a commitment to safety and efficiency.

Qualifications

• Excellent communication and customer service skills.
• Basic computer skills and familiarity with clinic workflows.
• 1–2 years of experience in a medical office setting.

Responsibilities

• Identify patient in EMR and collect accurate demographic and financial information.
• Verify insurance eligibility and obtain authorizations as needed.
• Explain billing procedures and available financial counseling to patients.
• Schedule outpatients and enter data for registrations.
• Maintain patient confidentiality and provide exceptional customer service.
• Assist with training new associates and support reception area operations.

Skills

Excellent communication

Customer service

Medical office experience

Education

High School or GED

Tools

EMR system

Job description

OhioHealth seeks a Patient Access/Registration with focus on revenue cycle support and exceptional customer service. You will collect demographic and financial information to create clean claims for timely reimbursement, while guiding patients through billing options and MyChart activation.

This role involves registration duties across multiple patient access areas with a commitment to safety and efficiency.