Patient Access & Office Support Specialist

Berger Health System; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

OhioHealth is seeking a friendly Office Specialist to provide receptionist and clerical support. This role focuses on greeting patients, scheduling in the EMR, verifying insurance, processing payments, and supporting staff to ensure smooth patient flow and satisfaction.

The position emphasizes accuracy in registration and billing, multi-line phone handling, and maintaining organized patient charts within a high-reliability, patient-centered environment.

Qualifications

• High School or GED required.
• 1–2 years of secretarial experience in health care or medical office preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and manage arrival paperwork.
• Handle multi-line phone system and direct calls.
• Perform patient registration and insurance verification.
• Enter data in EMR and maintain patient records.
• Assist with scheduling and transcription/docutrack activities.
• Support staff and participate in meetings and trainings.

Skills

Customer service

Communication skills

Computer literacy

Education

High School or GED

Tools

EMR system

Job description

OhioHealth is seeking a friendly Office Specialist to provide receptionist and clerical support. This role focuses on greeting patients, scheduling in the EMR, verifying insurance, processing payments, and supporting staff to ensure smooth patient flow and satisfaction.

The position emphasizes accuracy in registration and billing, multi-line phone handling, and maintaining organized patient charts within a high-reliability, patient-centered environment.