Patient Access Representative – Registration (Days) (Part-Time)

Tanner Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Tanner Health is seeking an intake and registration professional to support pre-registration, registration, and insurance verification across multiple locations within the facility system. The role includes precertification, document completion, POS collections, and ensuring smooth patient flow through PAS operations.

You will interact with patients, families, and medical staff, and may work in a call center, patient-facing, or bedside capacity as needed.

Qualifications

• High School Diploma or GED required.
• Excellent public relations and communication skills with patients, families and payers.
• Ability to work in a fast-paced environment with interruptions and high stress.
• One year of customer service experience preferred; medical terminology knowledge preferred.
• Experience with ICD-9/CPT-4 coding techniques preferred.
• Strong teamwork and ability to work within a hospital setting.
• Proficient use of computer equipment and basic tech skills.
• Some college coursework preferred.

Responsibilities

• Facilitates patient intake and registration processes.
• Performs insurance verification and precertification tasks.
• Completes documentation and POS collections.
• Works across multiple locations within the facility/system.
• Handles call center, patient-facing, and bedside duties as needed.

Skills

Public relations

Communication

Teamwork

Stress management

Computer proficiency

Reading & writing

Time management

Flexibility

Education

High School Diploma or GED

Some college coursework

Tools

ICD-9 coding

CPT-4 coding

Job description

Facilitates quality and efficient patient intake process through pre-registration, registration, insurance, precertification verification, document completion, POS collections, and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within PAS operations, including call center, patient facing, and bedside functionality.

Education:

High School Diploma or GED

Qualifications

• Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital, and medical staff as well as with patients, families, and third party payers.
• Ability to make independent decisions, display emotional maturity, and use sound judgment.
• One year of previous customer Service experience is preferred. Previous experience or knowledge of ICD-9 and CPT-4 coding techniques is preferred. Knowledge of medical terminology is preferred. Relevant training or education may be considered as experience.
• Ability to interact and work well as a part of a team oriented environment.
• Ability to comprehend and apply a large variety of operating procedures.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Ability to work effectively in high stress situations. Ability to work in a fast-paced environment with frequent interruptions.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Exhibit flexibility through availability to work hours and days, potentially outside of normal “.shifts”. or routines, as needed, based on departmental or system demands.
• Some college coursework preferred