Patient Access Representative I

Sentara; Elizabeth City (NC); On-site; USD 1,000 - 50,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Access Representative, where your role is crucial in patient registration and ensuring a seamless experience for patients entering the Emergency Department. This position offers a collaborative environment, where teamwork is valued, and you will have the opportunity to grow into roles such as Team Leader or Coordinator. With a strong focus on patient care, you will make a meaningful impact in the lives of those you assist. Enjoy a comprehensive benefits package, including tuition assistance and a sign-on bonus for qualified candidates, making this an exciting opportunity for those passionate about healthcare.

Benefits

Medical, Dental, Vision plans

Tuition Assistance - $5,250/year

Paid Time Off and Sick Leave

401k/403B with Employer Match

Pet Insurance

Legal Resources Plan

Qualifications

• 2 years of Customer Service and/or Data Entry experience required.
• High School Grad or Equivalent is a must.

Responsibilities

• Identify patients and collect demographic and insurance information.
• Admit patients and collaborate with clinical and non-clinical staff.

Skills

Customer Service

Data Entry

Keyboarding

Insurance Verification

Education

High School Diploma or Equivalent

Associate Degree

Bachelor's Degree

Job description

City/State

Elizabeth City, NC

Work Shift

First (Days)

Overview:

Full-Time, Days

As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. Your primary duties include positively identifying patients, collecting demographic and insurance information, and admitting patients. This role involves collaboration with both clinical and non-clinical staff. There are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. Teamwork is highly valued, with everyone working together to ensure the best care for our patients.

Click https://youtu.be/5J3AFqVhS8w to hear Jasmine describe a day in the life of a Patient Access Representative with Sentara Health.

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Qualifications:

Education: HS - High School Grad or Equivalent

Certification/Licensure: No specific certification or licensure requirements

Experience:

• 2 years of Customer Service and/or Data Entry
• Associate or bachelor's degree can substitute for two years of experience
• Proficiency in Keyboarding

Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Scheduling, Receptionist, Non-clinical

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Reimbursement for Adoption, Fertility, and Surrogacy up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and access to CEUs and professional development
• Pet Insurance
• Legal Resources Plan

Colleagues may have the opportunity to earn an annual discretionary bonus if system and employee criteria are met.

About Sentara Albemarle Medical Center: Located in Elizabeth City, NC, serving northeastern North Carolina with approximately 650 employees and 150 medical providers. The 182-bed facility offers 25 specialties including emergency, maternity, orthopedics, and surgical care, along with outpatient services. A new state-of-the-art hospital campus is under construction, projected to cost about $200 million.

Sentara Health is an equal opportunity employer and values diversity and inclusion. We are committed to a tobacco-free environment.

Remote Work Eligibility: Sentara employs associates in several states, including North Carolina, Virginia, and others listed.