Patient Access Representative I

Sentara Health Plans; Virginia Beach (VA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Patient Access Representative I to join their team in Virginia Beach. This part-time role involves engaging with patients, gathering essential information, and ensuring a smooth registration process in the Emergency Department. With opportunities for advancement and a supportive work environment, you will play a crucial role in delivering exceptional patient care. The company offers a range of benefits, including medical and dental coverage, tuition assistance, and a sign-on bonus for qualified candidates. If you're passionate about customer service and healthcare, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision

Paid Time Off and Sick Leave

401k/403B with Employer Match

Tuition Assistance ($5,250/year)

Student Debt Pay Down ($10,000)

Pet Insurance

Legal Resources

Potential annual discretionary bonus

Qualifications

• 2+ years of customer service experience or an associate's degree.
• Strong data entry skills and experience in patient registration.

Responsibilities

• Identify patients and collect demographic and insurance information.
• Collaborate with clinical and non-clinical staff for patient care.

Skills

Customer Service

Patient Registration

Data Entry

Insurance Verification

Scheduling

Receptionist

Education

High School Diploma or Equivalent

Associate/Bachelor’s Degree

Job description

The job description is comprehensive and provides detailed information about the role, responsibilities, benefits, and location. However, it could benefit from improved formatting to enhance readability and focus. The content contains some redundancies, such as listing similar jobs multiple times, which can be streamlined. Additionally, the use of HTML tags can be optimized for clarity, and irrelevant or repetitive sections should be minimized to keep the focus on the core job details.

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Patient Access Representative I

Apply: Remote type: On-Site | Location: Virginia Beach, VA | Time type: Part-time | Posted: 2 Days Ago | Requisition ID: JR-79334

Overview:

• Part-Time, Evenings
• Full-Time training for the first month; open availability required during this period

As a Patient Access Representative with Sentara, you will work in Patient Registration for the Emergency Department and other hospital areas. Your primary duties include positively identifying patients, collecting demographic and insurance information, and admitting patients. This role involves collaboration with clinical and non-clinical staff. Opportunities for advancement include Patient Access Rep II/III, Team Leader, and Team Coordinator. Our team works together to ensure the best patient care.

Watch Jasmine describe a day in the life of a Patient Access Representative: https://youtu.be/5J3AFqVhS8w

Sign-On Bonus: Up to $1,500 for qualified candidates!

Qualifications:

Education: High School Diploma or Equivalent

Experience:

• At least 2 years of Customer Service and/or Data Entry experience
• Or an associate/bachelor’s degree in lieu of two years of experience

Key Skills: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance Verification, Scheduling, Receptionist, Non-clinical roles

Benefits:

• Medical, Dental, Vision
• Adoption, Fertility, Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Parental & Family Caregiver Leave
• Emergency Backup Care
• Disability Plans, Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance ($5,250/year), CEUs, and Professional Development
• Student Debt Pay Down ($10,000)
• Pet Insurance, Legal Resources
• Potential annual discretionary bonus based on system and eligibility

About Sentara Virginia Beach General Hospital: A 273-bed facility with the region’s only Level III Trauma Center, offering specialized and advanced clinical services, located near VA Beach Town Center and Oceanfront. Recognized as a Primary Stroke Center and Magnet hospital for nursing excellence, specializing in heart, vascular, neuroscience, orthopedics, cancer care, and more.

Sentara is an equal opportunity employer committed to diversity and inclusion. We maintain a tobacco-free environment.

Note: Remote positions are available in several states, including Virginia.