Patient Access Representative I

Sentara Health; Suffolk (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Patient Access Representative, where you will play a vital role in patient registration. This position allows you to engage with both clinical and non-clinical staff, ensuring a seamless experience for patients. With opportunities for advancement and a supportive team environment, your contributions will help provide exceptional care. Enjoy a comprehensive benefits package, including medical, dental, and tuition assistance, while being part of a diverse and inclusive workplace. If you're passionate about customer service and healthcare, this role is perfect for you!

Benefits

Medical, Dental, Vision plans

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Paid Time Off and Sick Leave

Emergency Backup Care

Pet Insurance

Legal Resources Plan

Annual discretionary bonus opportunity

Qualifications

• 2 years of Customer Service and/or Data Entry experience required.
• Associate or bachelor's degree can substitute for two years of experience.

Responsibilities

• Positively identify patients and collect demographic and insurance information.
• Admit patients in the Emergency Department and registration areas.

Skills

Customer Service

Data Entry

Insurance Verification

Scheduling

Keyboarding

Education

High School Diploma or Equivalent

Job description

City/State

Suffolk, VA

Work Shift

Second (Evenings)

Overview:

As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. Promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator are available. Teamwork is highly valued, with everyone working together to ensure the best care for our patients.

Click https://youtu.be/5J3AFqVhS8w to hear Jasmine share a day in the life of a Patient Access Representative with Sentara Health.

Sign-On Bonus

Up to $1,500 for qualified candidates!

Education

HS - High School Diploma or Equivalent

Certification/Licensure

No specific certification or licensure required

Experience

• 2 years of Customer Service and/or Data Entry experience
• Associate or bachelor’s degree can substitute for two years of experience
• Proficiency in Keyboarding

Keywords

Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Scheduling, Receptionist, Non-clinical

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Reimbursement for Adoption, Fertility, and Surrogacy up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Opportunity for annual discretionary bonus based on system and employee eligibility

Sentara BelleHarbour is a state-of-the-art outpatient medical center located in North Suffolk, offering a range of services including family medicine, specialty care, physical therapy, lab, imaging, outpatient surgery, and 24-hour emergency care.

Sentara Health is an equal opportunity employer committed to diversity and inclusion. Our environment is tobacco-free.

Remote work positions are available for associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.