Patient Access Representative (13891)

Paycom; Cullman (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cullman Regional Medical Center in Cullman, AL seeks a detail-oriented Medical Billing/Registration Clerk to join our hospital team. You will input patient information, verify insurance, obtain signatures, and communicate with patients using hospital-approved scripts.

You will calculate estimated amounts due, document events in the account, and support patient safety and quality through teamwork and excellent service.

Qualifications

• High school diploma or equivalent.
• 1–2 years of clerical experience.
• Insurance verification experience preferred.
• Experience in a hospital/medical setting preferred.

Responsibilities

• Collect and accurately input patient information into the registration system.
• Obtain signatures and issue notices to patients/family.
• Verify insurance and identify certification requirements.
• Calculate estimated amount due and request payment.
• Document events regarding account handling.
• Demonstrate teamwork and exceptional patient experiences.
• Uphold patient safety and quality.

Skills

Customer service

Typing 30 WPM

Computer literacy

Medical terminology

Education

High school diploma

Job description

Job Location: Cullman Regional Medical Center - Cullman, AL, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Any, Job Category: Health Care

Job Summary

• Collect and accurately input into the hospital registration system.
• Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member.
• Verify insurance, identify certification requirements, and obtain them when necessary. Notify appropriate supervisory personnel if patient present for services and authorization is required but not on file.
• Calculate estimated amount due and request payment using the hospital approved scripts.
• Accurately and thoroughly document pertinent events regarding the handling of the account, including researching prior accounts.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

Education

High school diploma or equivalent required.

Experience

One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred.

Additional Skills/Abilities

Excellent customer service skills required. Computer experience required. Must be able to type 30 WPM. The ability to interpret medical terminology required.