Patient Access Rep I — Launch Your Cardio Care Career

Baylor Scott & White Health; Grapevine (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition reimbursement

PTO from day 1

Job summary

The Access Services Representative 1 at Baylor Scott & White The Heart Hospital - Grapevine, TX, will collect demographics, verify insurance, and register patients at multiple locations, supporting accurate financial responsibilities.

You will interact with patients, explain deposit requirements, and coordinate with billing and scheduling to improve the patient experience while upholding policies and compliance in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience requested.
• Must demonstrate strong listening and communication abilities.
• Professional telephone etiquette and patient-facing courtesy required.

Responsibilities

• Conducts patient interviews to collect demographic and financial information for registration and insurance verification.
• Registers patients at multiple locations and supports scheduling and revenue cycle processes.
• Verifies insurance coverage and determines patient liability and deposit requirements.
• Assists patients with direction and basic mobility support as needed.
• Escalates service issues to management when appropriate.

Skills

Communication skills

Telephone etiquette

Empathy

Data entry

Education

HS Diploma/GED Equivalent

Job description

The Access Services Representative 1 at Baylor Scott & White The Heart Hospital - Grapevine, TX, will collect demographics, verify insurance, and register patients at multiple locations, supporting accurate financial responsibilities.

You will interact with patients, explain deposit requirements, and coordinate with billing and scheduling to improve the patient experience while upholding policies and compliance in a fast-paced environment.