Access Services Rep I: Patient Registration & Billing

Baylor Scott & White Health; Grapevine (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

PTO accrual starting Day 1

401(k) matching up to 5%

Job summary

Baylor Scott & White Health is seeking an Access Services Representative I in Texas to collect demographics and insurance information, register patients, and assist with billing responsibilities across multiple locations. This role emphasizes accurate data collection and effective patient communication in a fast-paced environment.

Responsibilities include verifying insurance coverage, determining patient financial duties, and guiding patients on deposits and payment arrangements while ensuring

Qualifications

• Good listening and communication skills with professional telephone etiquette.
• Excellent data entry, numeric, typing and computer navigational skills.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Registers patients at multiple locations and in different department areas.
• Verifies patient eligibility for insurance coverage and benefit levels for services.
• Calculates and collects patient dues according to financial policies; establishes patient liability and deposits if applicable.
• Negotiates payment arrangements with patients as needed.
• Escalates service issues to management when necessary.

Skills

Customer service

Communication

Data entry

Microsoft Office

Education

High School Diploma or GED

Job description

Baylor Scott & White Health is seeking an Access Services Representative I in Texas to collect demographics and insurance information, register patients, and assist with billing responsibilities across multiple locations. This role emphasizes accurate data collection and effective patient communication in a fast-paced environment.

Responsibilities include verifying insurance coverage, determining patient financial duties, and guiding patients on deposits and payment arrangements while ensuring