Patient Access & Registration Associate

Baylor Scott & White Health; Frisco (TX); On-site; USD 32,000 - 54,000; Full time

Job summary

Baylor Scott & White The Heart Hospital – Frisco is building a new team to deliver world‑class cardiovascular care in Frisco, TX. The Access Services Representative 1 will help register patients, verify insurance, and collect financial responsibilities as part of a patient‑centric experience.

Join a growing, mission‑driven health system with a commitment to excellence and teamwork. As the Frisco campus opens, onboarding and orientation will prepare you to support diverse patient needs across

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience required.
• Excellent communication and customer service skills.
• Ability to perform data entry and numeric calculations accurately.
• Proficient in basic computer applications and Microsoft Office.

Responsibilities

• Register patients and verify demographics, insurance information, and finances.
• Obtain demographic and financial data for registration, insurance verification, and billing.
• Coordinate with multiple departments and communicate schedule changes or delays.
• Verify insurance eligibility and collect patient due amounts according to policy.
• Assist patients to nursing units and provide directions or mobility assistance as needed.
• Escalate service issues to management when appropriate.

Skills

Communication skills

Telephone etiquette

Data entry

Numeric skills

Typing

Microsoft Office

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White The Heart Hospital – Frisco is building a new team to deliver world‑class cardiovascular care in Frisco, TX. The Access Services Representative 1 will help register patients, verify insurance, and collect financial responsibilities as part of a patient‑centric experience.

Join a growing, mission‑driven health system with a commitment to excellence and teamwork. As the Frisco campus opens, onboarding and orientation will prepare you to support diverse patient needs across