Patient Access Specialist - Cardiology

Baylor Scott & White Health; Frisco (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO Day 1

Job summary

Baylor Scott & White The Heart Hospital – Frisco in Texas is building a new cardiovascular care team and recruiting for an Access Services Representative 1. This role focuses on accurate patient demographics, insurance verification, and patient financial responsibilities as the hospital prepares to open in 2027.

Join a multidisciplinary team in a state-of-the-art heart hospital, with orientation and training planned before opening, ensuring alignment with organizational values and high-quality

Qualifications

• Requires good listening and communication skills, and professional telephone etiquette.
• Excellent data entry, numeric, typing and computer navigational skills.
• Basic computer skills and Microsoft Office.

Responsibilities

• Registers patients and verifies demographics, insurance information and billing data.
• Verifies patient eligibility, determines liability and collects deposits per policies.
• May perform cashiering duties following policies and procedures.
• Assist patients to nursing units with directions, escorts and mobility assistance.
• Escalates potential service issues to management when necessary.
• Supports cross-department communication to minimize patient wait times and improve revenue cycle.

Skills

Listening

Communication

Empathy

Customer service

Data entry

Microsoft Office

Education

HS Diploma/GED

Job description

Baylor Scott & White The Heart Hospital – Frisco in Texas is building a new cardiovascular care team and recruiting for an Access Services Representative 1. This role focuses on accurate patient demographics, insurance verification, and patient financial responsibilities as the hospital prepares to open in 2027.

Join a multidisciplinary team in a state-of-the-art heart hospital, with orientation and training planned before opening, ensuring alignment with organizational values and high-quality