Patient Access & Rehab Admin Specialist

Winchester Hospital; Winchester (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Winchester Hospital is seeking an Outpatient Rehab Associate to welcome and register patients, ensuring accurate demographic and insurance information is collected and entered into the hospital system.

The role involves answering calls, collecting co-pays, verifying eligibility, and supporting daily administrative tasks to maintain smooth department operations and high-quality patient care.

Qualifications

• High School Diploma or equivalent.
• 1 year of advanced schooling preferred.
• 3 years of administrative support in a health care office setting including Epic and Google Suite experience.

Responsibilities

• Greet patients and register them efficiently and empathetically.
• Answer phones and screen calls; route messages as needed.
• Verify patient demographics and insurance information; collect co-pays.
• Input and update patient data in the hospital information system.
• Maintain department files, update memos and procedures.
• Assure timely completion of daily administrative tasks and deadlines.

Skills

Administrative support

Customer service

Phone etiquette

Education

High School Diploma or equivalent

1 year of advanced schooling

Tools

Epic

Google Suite

Job description

Winchester Hospital is seeking an Outpatient Rehab Associate to welcome and register patients, ensuring accurate demographic and insurance information is collected and entered into the hospital system.

The role involves answering calls, collecting co-pays, verifying eligibility, and supporting daily administrative tasks to maintain smooth department operations and high-quality patient care.