Patient Access & Registration Specialist – Seamless Onboarding

Option Care Enterprises; Little Rock (AR); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with 401K

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

Job summary

Option Care Health is seeking a Patient Registration / Patient Access Specialist to facilitate new patient onboarding and ensure a smooth transition to home/AIS services. The role works with sales to prepare patients for service and coordinates all aspects of transition to care.

The position requires a high school diploma and at least two years of related experience, with strong customer service, attention to detail, and multi-tasking abilities in a fast-paced environment.

Qualifications

• Ability to multi-task and support numerous referrals/priorities at one time.
• Must be detail-oriented and have a high degree of quality focus.
• High degree of customer service skills required.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient's upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Customer service

Multi-tasking

Attention to detail

Problem solving

Collaboration

Education

High school diploma or equivalent

Job description

Option Care Health is seeking a Patient Registration / Patient Access Specialist to facilitate new patient onboarding and ensure a smooth transition to home/AIS services. The role works with sales to prepare patients for service and coordinates all aspects of transition to care.

The position requires a high school diploma and at least two years of related experience, with strong customer service, attention to detail, and multi-tasking abilities in a fast-paced environment.