Patient Registration Specialist — Grow with Home Infusion Leader

Option Care Home Health LLC; Mobile (AL); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time off

401K with Company Match

HSA Company Match

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Job summary

Option Care Health is seeking a Specialist, Patient Registration to facilitate new patient onboarding and transition to our home-based infusion services. You will work with Sales to prepare patients for services and coordinate all aspects of the transition to home/AIS, ensuring a smooth onboarding experience for patients and referral partners.

The role requires strong customer service, attention to detail, and the ability to collaborate across cross-functional teams.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of related experience.
• Ability to multi-task and manage multiple referrals/priorities.

Responsibilities

• Engage with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Create, communicate and obtain all required documentation for new referrals.
• Assist patients with upfront payment and direct to financial assistance programs when needed.
• Support follow-up on paperwork to ensure clean claims and denial management.
• Assist Supervisor and Manager with special assignments as needed.

Skills

Customer service

Multi-tasking

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

Medical billing software

Documentation platforms

Job description

Option Care Health is seeking a Specialist, Patient Registration to facilitate new patient onboarding and transition to our home-based infusion services. You will work with Sales to prepare patients for services and coordinate all aspects of the transition to home/AIS, ensuring a smooth onboarding experience for patients and referral partners.

The role requires strong customer service, attention to detail, and the ability to collaborate across cross-functional teams.