Patient Onboarding Specialist – Fast-Paced Healthcare

Option Care Health, Inc.; Sun Valley (CA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time off

401K Retirement Savings Plan with Team

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

myFlexPay

Family Support

Mental Health Services

Company Paid Life Insurance

Awards/Recognition Programs

Job summary

Option Care Health, Inc. seeks a detail-oriented Specialist, Patient Registration in Sun Valley, CA to facilitate new patients’ onboarding and coordinate transitions to home/AIS.

This role partners with sales to prepare referrals and ensures a smooth transition into our infusion services. The position requires a high school diploma and at least two years of related experience, with healthcare billing experience preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of related experience required.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Multi-tasking

Customer service

Detail oriented

Problem solving

Cross-functional collaboration

Education

High school diploma or equivalent

Job description

Option Care Health, Inc. seeks a detail-oriented Specialist, Patient Registration in Sun Valley, CA to facilitate new patients’ onboarding and coordinate transitions to home/AIS.

This role partners with sales to prepare referrals and ensures a smooth transition into our infusion services. The position requires a high school diploma and at least two years of related experience, with healthcare billing experience preferred.