Patient Onboarding & Registration Specialist

Option Care Health; Mobile (AL); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with 401K

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

myFlexPay

Family Support

Job summary

Option Care Health in Mobile, AL seeks a Specialist, Patient Registration to guide new patients from referral to home care. You will coordinate discharge, secure documentation, assist with upfront payments and connect patients with financial aid when needed.

The role requires strong multi-tasking, attention to detail and outstanding customer service in a fast-paced healthcare setting. Join a team dedicated to seamless onboarding and cross-functional collaboration with sales, pharmacy and nursing

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience.
• Ability to multi-task and support numerous referrals/priorities at one time.
• Excellent customer service skills and attention to detail.
• Healthcare/medical billing experience preferred.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Multi-tasking

Detail-oriented

Customer service

Team collaboration

Problem solving

Education

High School Diploma or Equivalent

Tools

Billing software

Job description

Option Care Health in Mobile, AL seeks a Specialist, Patient Registration to guide new patients from referral to home care. You will coordinate discharge, secure documentation, assist with upfront payments and connect patients with financial aid when needed.

The role requires strong multi-tasking, attention to detail and outstanding customer service in a fast-paced healthcare setting. Join a team dedicated to seamless onboarding and cross-functional collaboration with sales, pharmacy and nursing