Patient Access & Registration Specialist (Part-Time)

Advocate Health Care; Sheboygan (WI); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Advocate Health Care in Sheboygan, WI is seeking a Part-time Patient Service Representative (PSR) to greet patients, collect and verify demographics and insurance information, and guide them through the registration and billing process. The role emphasizes accuracy, privacy, and exceptional customer service in a fast-paced environment.

The PSR will work a rotating schedule across 1st and 2nd shifts, handling scheduling, check-in, and basic financial discussions with patients while supporting the

Qualifications

• High School Diploma required.
• Experience with insurance verification/eligibility tools preferred.
• Excellent customer service and communication skills required.

Responsibilities

• Create initial electronic health records for patients.
• Register patients and verify demographic, insurance, and guarantor information.
• Explain test preparations and arrival procedures to patients.
• Maintain patient confidentiality per HIPAA and related regulations.
• Coordinate with other departments to ensure smooth patient flow and billing accuracy.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

HIPAA awareness

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Patient liability estimation tools

Job description

Advocate Health Care in Sheboygan, WI is seeking a Part-time Patient Service Representative (PSR) to greet patients, collect and verify demographics and insurance information, and guide them through the registration and billing process. The role emphasizes accuracy, privacy, and exceptional customer service in a fast-paced environment.

The PSR will work a rotating schedule across 1st and 2nd shifts, handling scheduling, check-in, and basic financial discussions with patients while supporting the