Patient Access & Revenue Specialist (Per Diem)

Advocate Health Care; Two Rivers (WI); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Wisconsin is seeking a Part-time Patient Service Representative for the Enterprise Revenue Cycle in Manitowoc County. The PSR is often the patient's first impression, handling registration, demographics, insurance verification, and collecting co-pays to help ensure timely payment.

You will support multiple departments, maintain HIPAA compliance, answer calls, greet patients, and provide clear information about tests and arrival times.

Qualifications

• High School Graduate required.
• Experience in healthcare is not required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Create the initial electronic health record for patients.
• Verify demographics, insurance information, and guarantor details.
• Discuss and collect co-pays and out-of-pocket responsibilities.
• Maintain HIPAA compliance and protect patient information.
• Coordinate with Financial Advocates as needed.
• Answer calls and greet patients and visitors professionally.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Education

High School Graduate

Tools

EPIC EMR

Insurance verification/eligibility tools

Microsoft Office

Job description

Advocate Health in Wisconsin is seeking a Part-time Patient Service Representative for the Enterprise Revenue Cycle in Manitowoc County. The PSR is often the patient's first impression, handling registration, demographics, insurance verification, and collecting co-pays to help ensure timely payment.

You will support multiple departments, maintain HIPAA compliance, answer calls, greet patients, and provide clear information about tests and arrival times.