Patient Access & Registration Specialist II

Sutter Health; Modesto (CA); On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health's MMC-Memorial Medical Center in Modesto, CA seeks a front-line patient access professional to greet patients, register and financially clear patients for services, and serve as the touchpoint for accurate information and smooth service delivery.

You will work across multiple computer systems, maintain data with care, comply with privacy rules, and help meet customer service and productivity targets. HS/GED and 1 year relevant experience preferred; hours vary and include weekends.

Qualifications

• 1 year of recent relevant experience.
• General knowledge of patient access and financial counseling in hospital settings.
• Understanding of insurance and medical terminology.

Responsibilities

• Register and financially clear patients for service delivery.
• Greet patients and family members and verify information.
• Maintain and document data in patient registration systems.
• Explain billing processes and options to patients as needed.

Skills

Patient access

Financial counseling

Insurance knowledge

EMTALA knowledge

Data entry

Communication skills

Confidential information handling

Education

HS Diploma or GED

Tools

Patient registration systems

Accounting systems

Payer websites

Document imaging and scanning

Data quality monitoring

Job description

Sutter Health's MMC-Memorial Medical Center in Modesto, CA seeks a front-line patient access professional to greet patients, register and financially clear patients for services, and serve as the touchpoint for accurate information and smooth service delivery.

You will work across multiple computer systems, maintain data with care, comply with privacy rules, and help meet customer service and productivity targets. HS/GED and 1 year relevant experience preferred; hours vary and include weekends.