Patient Access Specialist: Front Desk & Financial Clearance

Sutter Health; Santa Rosa (CA); On-site; USD 43,000 - 53,000; Part time

Job summary

SSRRH-Sutter Santa Rosa Reg Hospital is seeking a Per Diem/Casual Patient Access Clerk to greet patients, collect information, register them, and financially clear services. You will be the face of the hospital at the point of service, ensuring smooth revenue cycle and patient satisfaction.

The role requires a high school diploma, about one year of relevant experience, and strong communication, data entry, and knowledge of insurance and medical terminology.

Qualifications

• HS Diploma or GED required.
• Minimum 1 year of relevant experience.
• Experience in patient access and financial counseling is preferred.

Responsibilities

• Register patients and obtain necessary financial clearance.
• Greet patients and verify information for registration.
• Serve as the customer service point of contact at the point of service.

Skills

Customer service

Insurance terms

EMTALA knowledge

Data entry

Communication skills

Attention to detail

Problem solving

Computer proficiency

Multi-tasking

Confidentiality

Education

High School Diploma or GED

Job description

SSRRH-Sutter Santa Rosa Reg Hospital is seeking a Per Diem/Casual Patient Access Clerk to greet patients, collect information, register them, and financially clear services. You will be the face of the hospital at the point of service, ensuring smooth revenue cycle and patient satisfaction.

The role requires a high school diploma, about one year of relevant experience, and strong communication, data entry, and knowledge of insurance and medical terminology.