Patient Access & Service Specialist II

Sutter Health; Mountain View (CA); On-site; USD 44,000 - 62,000; Full time

Job summary

Sutter Health in Mountain View, CA, invites you to join the PAMF-Palo Alto Medical Foundation CAD as a patient access team member. You will greet patients, verify information, schedule appointments, and guide them through intake while ensuring accurate data entry and smooth flow at the front desk.

This full-time role requires one year of relevant experience, HS diploma or equivalent, and a solid understanding of insurance and patient billing.

Qualifications

• HS Diploma or equivalent education/experience.
• 1 year of recent relevant experience.
• Basic knowledge of insurance policies and patient billing.
• Ability to interpret a variety of data and instructions.
• Written and verbal communication to patients and staff.

Responsibilities

• Greet and check-in patients.
• Verify information and schedule appointments.
• Update Electronic Health Records (EHR).
• Facilitate intake and collect payments for services.
• Ensure PHI privacy and collaborate with staff.

Skills

Patient communication

Time management

Organization

PHI privacy

MS Office

Billing knowledge

Teamwork

Data interpretation

Education

HS Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Sutter Health in Mountain View, CA, invites you to join the PAMF-Palo Alto Medical Foundation CAD as a patient access team member. You will greet patients, verify information, schedule appointments, and guide them through intake while ensuring accurate data entry and smooth flow at the front desk.

This full-time role requires one year of relevant experience, HS diploma or equivalent, and a solid understanding of insurance and patient billing.