Patient Access & Registration Specialist I

Advocate Aurora Health; Charlotte (NC); Vor Ort; USD 29.000 - 43.000; Teilzeit

Benefits dieser Stelle

Health benefits

Paid Time Off

Retirement plans

Zusammenfassung

Advocate Health is seeking a part-time Registration Specialist to join the Enterprise Revenue Cycle in University City, NC. This 16-hour-per-week role supports patient intake, insurance verification, and billing processes in a fast-paced setting.

Responsibilities include creating the electronic health record, collecting co-pays, and guiding patients through appointments and test preparations while maintaining HIPAA compliance and delivering exceptional customer service.

Qualifikationen

• High School Graduate required.
• Experience not required.
• Knowledge of insurance basics helpful.
• HIPAA awareness and patient privacy required.

Aufgaben

• Create the initial electronic health record for patient care.
• Check in and register patients; collect co-pays and insurance info.
• Explain insurance basics; refer to Financial Advocates as needed.
• Follow HIPAA compliance and patient privacy procedures.
• Schedule appointments and provide test prep information.
• Provide excellent customer service and assist with directions, interpreter services.
• Manage electronic health record work queues.

Kenntnisse

Attention to detail

Customer service

Communication skills

HIPAA compliance

Multitasking

Problem solving

Teamwork

Ausbildung

High School Graduate

Tools

EPIC electronic medical record

Insurance verification/eligibility tools

Microsoft Office

Internet browser

Phone technology

Jobbeschreibung

Advocate Health is seeking a part-time Registration Specialist to join the Enterprise Revenue Cycle in University City, NC. This 16-hour-per-week role supports patient intake, insurance verification, and billing processes in a fast-paced setting.

Responsibilities include creating the electronic health record, collecting co-pays, and guiding patients through appointments and test preparations while maintaining HIPAA compliance and delivering exceptional customer service.